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Customer Reviews

Customer Reviews in Memphis, TN

At Performance Tire and Service, we care about your experience and are committed to providing the best in automotive service and customer service. Over our 30+ years in business, we've earned a high reputation within our local communities. We're honored by this recognition and extend our sincerest thanks to everyone who shares their experience online. 

Below are testimonials from some of our customers. You can also read our Google reviews or visit your favorite social media site.

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I've tried other national tire shops with poor results. Other shops actually tried to sell me the wrong size, just because they didn't have mine in stock. Thankfully, a friend recommended Performance Tire and I couldn't be happier. They do not try and pressure me to buy services I don't need, they check my alignment for free and include tire rotation. In short, they are knowledgeable, honest, and do what they say they're going to. It's the only place I go for tires.

Jeffrey M. (Memphis, TN)

Yesterday was the first time i visited Performance Tires. I am completely satisfied with their services. From the moment i walked through the door, i was treated with kindness and respect. I am very big on customer service and this business has it down packed. As i was leaving the shop in the rain, i realized my windshill wipers did not work. Sam came out in the rain when he saw me get out and open the hood. The businesss had already closed and the workers were gone. Sam told me to leave Car there and he will have someone to look At it the next day. I was very grateful. Performance can have my business anytime.

Margaret (Memphis, TN)

We were so pleased with the service, we will be customers for life!

Darin and Jennifer (Memphis, TN)

Why five stars? Great service and very knowledgeable. Prices are extremely competitive even with big box stores, and you get far more for your money. The staff at Performance Tire is very easy to deal with, and always ready to give honest help when selecting a new set of tires. I've bought several sets of tires(at least half a dozen) from Performance over the years and have always been extremely pleased with not only the tires but the overall experience. Performance Tire is a family owned and operated business that provides a service most tire stores can't compete with.
I've purchased several different brands of tires from them, and also had service work performed by them, and have no complaints. Their experience makes the tire buying experience much more enjoyable.

Bryan (Germantown, TN)

If you want great quality service you must go to Performance Tire. I have been buying tires from this location for 7+ years. I absolutely love them! I've been loyal to them ultimately because they are loyal to me, providing me with a great experience every time I need tires. My hats off to Sam, Nick, and the employees at Performance! Thanks for all the years of great service and the many more to come!

Shirlene W. (Memphis)

Mr. Kelly (Sam or Sid)

We greatly appreciate the great price and service on the new Michelin tires you installed on my wife’s Range Rover last week!!

Great Service, really competitive pricing and local owners. It always help when you deal with the owner and your spending this much money on new tires.

(Chris S. - Memphis, TN)

Sam, thanks for taking care of my wife when I was away in Germany on business. I really appreciated being able to send her over and knowing you and Nick were going to take care of her".

(Steve S.)

I've found this company to be very nice, cooperative, with good service, fair prices and top notch products. I will not hesitate to return, which is a sure sign to me, at least, this is an okay shop with which to do business.

I am completely satisfied with the service and product purchased. Performance Tire is obviously a family owned and operated business and it shows. Sam and the rest of the staff make you feel like one of the family. I would recommend Performance Tire solely on customer service but their pricing and professionalism is top notch as well.

(Mitch M. - Memphis, TN)

As a busy mom of 3, car repairs usually fall to the bottom of my priority list. Since discovering Performance Tire, that has changed. I love that I can use the Free Wi-Fi in the clean lobby while I wait. I also appreciate that my husband fully trusts Nick and Sam to give me an honest estimate. We highly recommend them to our friends and family.

(Susan S.)

You guys do great work and I appreciate you don't push work on me! Great job guys!

(Mike T.)

I won't buy my tires anywhere else. These folks are honest and won't try to sell you things that you don't need. Because it's a family-owned business and not a big chain, you know you're dealing with and don't have to deal with the big corporate runaround.

(Stuart H. - Memphis, TN)

Sam, I recommended you to an associate today. All of your staff were very friendly. Thank you!

(Mike Mayer)

Staff was really helpful and courteous. Really pleased with service and cost!!

(Julie M. - Memphis, TN)

Thank you for being an honest business. The Durango “Sparky” is driving a lot better. :) I feel safe letting my 16 yr daughter driver her now.

(Deena - Memphis, TN)

If you need tires this is the place to go! The guys there are so nice and kept me informed on how the service to my vehicle was going while I waited inside. T.V. and WiFi really made my wait time fly by. No pressure sales! It is so nice not to be offered sales/upgrades I don't really need. Plenty of tire options for all budgets, I will be back again for the other services that they offer.

(Angel J. - Memphis, TN)

Purchased tires for the second time from Sam/Nick today. As long as I'm in Memphis, Performance Tire is where I will be going!!

(Stephen P. - Memphis, TN)

Wanna thank you guys for ALWAYS having what I need when nobody else does. Not to mention the best customer service in the business. I've had some odd request since I became a customer and you've always went out of your way to accommodate. I will NEVER go anywhere else.

(Scotty - Memphis, TN)

Excellent customer service! Sam was great to work with, he got me in and out in no time. He gave me a great price on the tires that I needed on my Range Rover, and not on tires I didn't need. I went to three other places in town and no one comes close to beating Performance Tire on price and SERVICE.

(Andrew B. - Memphis, TN)

We had a loud 'ticking' sound that seemed to be coming from the drivers side of our car, they quickly diagnosed it as a cracked wheel cover, they did not charge us. This is just the kind of service we have come to expect at performance. They are truly nice honest people.

(Mrs. Fisher - East Memphis )

I've been taking my Range Rover to Sam for years. A family owned and local shop, Performance Tire is absolutely the best tire shop in the Memphis area. I've visited other shops and nothing compares to the honesty, integrity, and friendliness that Sam and his crew provide. They can find just about any tire on this planet for a better price then you will find anywhere and the service is professional and quick. Sam even came to lend me a hand and a tire when I had a blowout after the shop had closed. I don't think the guys at Firestone will do that. They care about your safety and will help you anyway they can.

(Patrick Y. - Memphis, TN)

Every time I took my (Toyota) truck to the dealership for regular maintenance they'd suggest that I spend an extra $300 here and there on things that were not dire. Sam and Nick at Performance Tire & Service are always straight forward with me and know I don't have extra cash for unneeded maintenance or products. They're family guys and they help me look out for my family. I'll never go back to the dealership.

(Josh H. - Memphis, TN)

While surfing the internet I came across Performance Tire. I'm a email junkie so I sent an inquiry and got a response back in less than 30 minutes. After exchanging emails with Sam I was sold. I took a 10 minute drive and was greeted by name when I walked in. I purchased 2 tires and had them mounted all during my lunch break. Great customer service and friendly enviroment. They checked my other 2 tires as well. I'm very tough when it comes to customer service, but I felt very welcome and appreciated as a customer. I definately will be going back.

(Jacquelyn - Atoka, TN)

Being a woman Sam from performance tire made my experience great. Not being knowledgable about tires or the service he took time and explained what service I was getting and why. I felt he didn't try to take advantage of me and felt he gave me an honest price and service. After I left the tire place I went to my local mechanic to have a bulb changed and I explained what service I had at the tire place. My mechanic was very impressed and advised me that I got a honest and quality service.

(Pam - Arlington, TN)

Repair of brakes awesome!! Always great service and car care! Thanks again for making my suburban safe!

(Debbie O.- Germantown, TN)

General Tires Continental Tires

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